How to proceed
- Send us the pictures of the defect item via email.
- Photograph the article from the top, the bottom and from both sides. A total of 4 pictures.
- Please describe the circumstance under which this defect took place.
- Send an email with your order number along with the above information to firstname.lastname@example.org
- Our customer service will get back to you in order to provide you with the most adequate solution.