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How to proceed

  1. Send us the pictures of the defect item via email.
  2. Photograph the article from the top, the bottom and from both sides. A total of 4 pictures.
  3. Please describe the circumstance under which this defect took place.
  4. Send an email with your order number along with the above information to service@scarosso.com
  5. Our customer service will get back to you in order to provide you with the most adequate solution.